Providing quality customer support is cardinal in practically any service industry, with digital entertainment making no exception. Often, to gain competitive advantage, tech industries – and the iGaming vertical in particular – dedicate most of their resources to product design and user interface solutions so that they appear attractive and easy to deal with. However, … Customer Support – Making the Difference in Online Gaming
Online casino games are just one of the multiple entertainment options that today’s players have in the palm of their hand. Brazil has quickly become the 5th largest gamer market in the world (with over 100 million players) and the 10th largest in terms of estimated value (USD 2.7 billion in 2021). With the post-pandemic … Top Games and Online Casino Trends in Brazil
The purpose of this paper is twofold. On one hand, it serves to acquaint a wider public on what Responsible Gaming (RG) is as a concept and what are some common tools and methods it entails. On the other hand, we aim to illustrate the pragmatic benefits of an efficient RG policy to real-money gamers … Responsible Gaming – Crucial to KTO Brand Identity
Once every four years, the green-yellow jersey unites everyone in Brazil, becoming a source of national pride. Across demographics, lifestyles and political views, fans focus religiously on the games. Our research team breaks down KTO aggregate data from the last few months of 2022 to examine how passion and football know-how impact betting markets during … World Cup Betting in Brazil
The Brazilian real-money gaming scene has been the talk of our industry for a few years, ever since sports betting was declared legal. Brazilian players have responded really well to our online casino platform, spurred by consistent digitization and a rapidly recovering economy. Our research team looked into the biggest gaming communities and most active … The Biggest Online Gambling States in Brazil
The KTO team strives to deliver real-money entertainment that matters to people. What we run is as much a gaming site as it is a platform for serious players who carefully study and prepare their wagers. KTO offers the possibility to bet on national and local elections because they are highly relevant to a big … Betting on Politics – Skill (and Emotion) over Chance